FAQ
At Franklin Rehabilitation, our physical therapists are highly educated, licensed health care professionals who are dedicated to helping their patients get results.
What is physical therapy?
Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians. Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.
While every patient’s condition and pain is unique, your physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels. The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.
How do I know if physical therapy will help me?
Working with you and your doctor, we can discuss your options and help determine if physical therapy will be the right choice for you. Contact us today to discuss your current condition or even set up a free screening if you choose.
Can I go to any physical therapy I choose?
As a patient you have the right to receive physical therapy at any place you choose. At Advent Physical Therapy, you will receive the highest quality care while achieving the results you need. We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff. We are confident in our ability to help you reach your goals and live a pain-free life.
What types of education/training do your therapists have?
Physical therapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and other medical sciences. Our physical therapists have graduated from accredited physical therapy programs and are state licensed. Depending on the university, the physical therapy program is either a master’s or doctorate level degree. Rest assured, your therapist is well-trained to evaluate and treat your condition.
How do I schedule an appointment?
You can request an appointment at our clinic by finding your nearest location and requesting an appointment online or calling the clinic at the number provided. We can often provide morning and evening appointments to meet the demands of your schedule.
What should I bring to my first appointment?
First, please have your insurance card available when you call to request an appointment. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.
It also helps if you can provide any of the following:
- A prescription (if needed) for physical therapy from your referring physician, ARNP, or PA.
- Insurance information (we will make a copy of your card).
- Print out the patient forms, fill them out, and bring them with you.
- In case of an automobile accident or worker’s compensation claim, also bring any case manager or insurance adjuster contact names, phone numbers, and claim number.
- Please arrive 15 minutes early to complete any remaining paperwork, so you can maximize your time in your evaluation.
- Please wear comfortable clothing that allows easy access to the areas you’re seeking treatment for.
What do I wear to physical therapy?
Dress comfortably with clothes that allow easy access for the therapist to evaluate the area for which you’re seeking treatment. Loose-fitting clothes that are comfortable for moving around in and supportive sneakers are often good choices.
Does physical therapy hurt?
Physical therapy is not meant to hurt, but rather to relieve pain. However, as you restore your mobility and rehabilitate an injury, pain levels can fluctuate. You might experience temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Good communication with your therapist will help us minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.
How long do physical therapy sessions last?
Typically, the first session lasts for 1 hour 15 minutes. Each session after that may be 45-60 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you ahead of time.
How many sessions will I have?
Each patient’s diagnosis is different, so together with your referring physician, your therapist will develop a plan of care that is right for you. Your plan of care and number of visits will be determined during your first visit and explained to you by your physical therapist.
Do you offer programs for me once I’m better?
Yes, once you have completed your therapy sessions, your therapist will review your continuing home program. We can make recommendations for what exercises can be helpful in your long-term recovery.
Does insurance cover my treatment?
Yes, in most cases it does. Our clinic will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy. For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.
What if I don’t have insurance?
For patients who do not have insurance, we offer a private pay plan, due at the time of service.
What type of payment do you accept?
We accept cash, check, debit card, and credit card for those paying co-pays and self-paying. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service. Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.